Privacy Policy for Élan Aesthetics

Élan Aesthetics Legal Pages

Élan Aesthetics, LLC

13000 Harbor Center Dr, Suite 103
Woodbridge, VA 22192
(703) 962-4938

Hours of Operation

  • Monday: 9 AM – 5 PM

  • Wednesday: 9 AM – 5 PM

  • Thursday: 9 AM – 5 PM

  • Friday: 9 AM – 5 PM

  • Saturday: 10 AM – 2 PM

  • Sunday: Closed

Terms of Service

Last Updated: August 21, 2025

By booking or receiving services at Élan Aesthetics, you agree to the following:

Eligibility

  • Aesthetic services are elective and available to clients 18+.

  • Minors may be eligible for certain services with parent/guardian consent.

  • We do not provide emergency care. Call 911 for emergencies.

Appointments, Deposits & Cancellations

  • A deposit may be required to secure an appointment.

  • Cancellations/reschedules require 24 business hours’ notice.

  • Missed appointments/late cancellations may result in a $100 fee or forfeiture of deposit.

  • Arrivals later than 10 minutes may be shortened or rescheduled.

Payments & Refunds

  • Payment due at time of service.

  • Skincare products are final sale if opened/used.

  • Service fees are for time, expertise, and product and are non-refundable once rendered.

  • We may offer touch-ups at provider discretion.

  • Chargebacks: Contact us to resolve issues before initiating a dispute.

Photos & Testimonials

  • Before/after photos may be taken for your medical record.

  • Marketing use requires separate written consent.

  • You may revoke marketing consent at any time.

Treatment Suitability

  • We reserve the right to decline or postpone treatment for safety.

  • Results vary; no guarantees.

Gift Cards, Memberships & Packages

  • Gift cards are non-refundable.

  • Memberships/packages have specific billing/expiration terms.

SMS Terms

  • By providing your number, you consent to appointment reminders and optional marketing texts.

  • Reply STOP to opt out; HELP for assistance.

Website Use & Intellectual Property

  • All content is property of Élan Aesthetics.

  • Do not copy, scrape, or misuse our site.

  • We are not responsible for third-party sites we link to

Legal & Dispute Resolution

  • Governed by Virginia law. Venue: Prince William County, VA.

  • Disputes (non-clinical) resolved by binding arbitration on an individual basis.

  • Class actions are waived.

  • You may opt out of arbitration within 30 days by emailing legal@elanaesthetics.com

Privacy Policy (VA + HIPAA Alignment)

Last Updated: August 21, 2025
Contact: privacy@elanaesthetics.com

1. Information We Collect

  • Name, DOB, contact details, health history.

  • Appointment & payment records.

  • Photos, treatment notes.

  • Device & browsing data (cookies, IP, analytics).

2. How We Use It

  • Schedule & provide services.

  • Screen for safety/contraindications.

  • Process payments.

  • Send reminders & updates.

  • Marketing (only with consent)

3. Sharing

  • With HIPAA-compliant vendors (EHR, scheduling, payment).

  • With referrals/other providers with your consent.

  • As required by law.

  • We do not sell your data.

4. Retention

  • Medical records: at least 6 years (minors: until age 18 + 6 years).

  • Marketing/web data: as long as needed or legally required.

5. Virginia Privacy Rights (VCDPA)

You may:

  • Request access, correction, deletion, portability.

  • Opt out of targeted ads or profiling.

  • Submit requests to privacy@elanaesthetics.com. Response within 45 days. Appeals within 60 days

6. Security

We use industry safeguards but cannot guarantee 100% security

7. Children

We do not collect online data from children under 13. In-clinic minors require parental consent.

HIPAA Notice of Privacy Practices (NPP)

Effective Date: August 21, 2025
Contact: privacy@elanaesthetics.com

Your Rights

  • Access/copy your health record.

  • Request corrections.

  • Request restrictions on use/disclosure.

  • Request confidential communication.

  • Get a list of disclosures.

  • File a complaint without retaliation.

Our Uses & Disclosures

  • Treatment: share info with your care team.

  • Payment: billing & claims.

  • Operations: quality review, training.

  • Other allowed uses: public health, law enforcement, research (with safeguards).

  • Other uses/disclosures require your written authorization, revocable anytime.

Our Responsibilities

  • Protect your health information under HIPAA.

  • Notify you of breaches.

  • Provide this Notice and follow it

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How to Withdraw Consent


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Contact Us


For privacy questions or to exercise your Virginia privacy rights, email privacy@elanaesthetics.com.

Virginia Opt-Out of Targeted Advertising

At Élan Aesthetics, we respect your privacy rights. Under the Virginia Consumer Data Protection Act (VCDPA), Virginia residents have the right to opt out of:

  • Targeted advertising

  • The sale of personal data

  • Profiling in furtherance of decisions that produce legal or similarly significant effects

How to Exercise Your Rights

  • To opt out, click below to manage your cookie and advertising preferences.

  • You may also email us at privacy@elanaesthetics.com with “Virginia Privacy Request” in the subject line.

Confirmation

When you opt out, we will not use your personal information for targeted advertising or sell/share your data. This will not affect essential cookies or services needed for your appointment scheduling, payments, or treatment.

Appeals

If we deny your privacy request, you may appeal within 60 days by replying to our decision email. If denied again, we will provide instructions to contact the Virginia Attorney General.